You’ll never be left watching an empty email inbox and lose a weekend’s business if your site goes down on a Friday evening.

You’ll never have to either pay for a phone call, or wade through poorly organized support wikis full of technical jargon not even Google recognises.

We’re always on-call, and we speak in plain English. And that’s a promise.

What Makes World Class Support?

Personalized Support

If we have to create a customized video to help you solve your problem we will.

Human Response 24/7/365

You won’t be left waiting, and you wont be expected to be grateful of an automated email response. You get our full attention ASAP.

Call Direct

We have direct lines for technical support, so you’ll never be left in the dark.

Easy Knowledge Base

Knowledge bases should be simple, accessible and instantly understandable, and we make sure the Insty knowledge is the best you’ll ever see.

Update Videos

Most of the time you don’t even need to ask for support. If there’s a change you need to know about, we’ll send you a detailed update video explain the changes.

Full Coverage Support

The true strength of Insty support is that we can support you across all of your services. Not just hosting. But email, Wordpress, opt in forms, and even the Insty App marketing suite. No other service can offer that level of coverage.

Unrivaled Support According To
The People Who Matter Most…


“If you want world class support, look no further than Insty”!

- Alan Cox 

“I think long and hard before I go with companies I consider potentially lifetime business relationships, like servers and autoresponders. Insty.me is very beginner friendly. Support is fast and often a very appreciated mini-education about my question and keeps me sold on Insty”.

- Darlene Ellenburg  

“The Service - Top notch, impeccable, friendly, fast and sincere. Also very thorough and professional. I always get answers that are easy to understand (mostly lol) and I genuinely feel supported.”.

- Peter Hons  

“I'm over 60 and my husband is over 70. The idea of having to set up a website horrified me until I found Insty.me.
They are totally approachable and answer every question - actually EVEN BETTER, they demonstrate the answer in a video when needed.
Go for it, you will be surprised how you can't really make a mistake. Insty.me is like working with a friend, they have your back.

- Kathleen and John Goldingay   

The Only Hosting Company
You’ll Ever Need.


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